Terms & Conditions – Breakthrough Session

By booking a Breakthrough Session with Paula Smith Coaching, you agree to the following terms:

1. Payment & Booking

The full fee of £850 is payable in full at the time of booking.

Bookings are confirmed once payment has been received.

Sessions are scheduled via the provided calendar link and must be used within the 8-week period.

2. Cancellation & Rescheduling

Please provide a minimum of 24 hours’ notice if you need to cancel or reschedule your session.

Cancellations made with less than 24 hours’ notice are non-refundable and the session will be considered used.

You may reschedule your session once, subject to availability.

If you arrive more than 15 minutes late, the session may be shortened or forfeited at the coach’s discretion.

All sessions must be completed within the 8-week period. Unused sessions after this time will expire.

3. Confidentiality

All sessions are conducted in a confidential and supportive environment.

Information shared during sessions is treated with respect and privacy.

Confidentiality may be broken where there is a legal obligation to do so, or where there is a risk of serious harm to you or others.

Paula Smith Coaching may keep brief, anonymised session notes for professional purposes. These are stored securely.

4. Session Delivery

Sessions are delivered via Zoom and form part of a structured 4-session coaching engagement..

Please ensure you are in a quiet, private space and able to join promptly at the scheduled time.

5. Coaching Disclaimer

This coaching provides personal development support designed to offer insight, clarity, and perspective.

It is not a substitute for professional medical, psychological, legal, or financial advice.

You remain fully responsible for your own decisions, actions, and outcomes following the session.

6. Recording

Sessions are not recorded as standard.

If a recording is agreed in advance, it is provided for personal use only and must not be shared or distributed.

7. Intellectual Property

All materials, frameworks, and methods shared during the sessions remain the intellectual property of Paula Smith Coaching.

These may be used for your personal development only and may not be copied, shared, or distributed without written consent.

8. Limitation of Liability

Paula Smith Coaching is not liable for any decisions, actions, or outcomes arising from the session.

You acknowledge that coaching is not therapy and take full responsibility for your own wellbeing throughout.

9. Governing Law

These terms are governed by the laws of England and Wales.

10. Agreement

By booking your coaching, you confirm that you have read, understood, and agreed to these terms.